Refund policy

Sabha Selections · Last updated: August 1, 2026

All Sales Are Final

Every saree we sell is a handcrafted, imported textile. Because of the delicate nature of these garments and hygiene considerations, all sales are final. We do not accept returns, exchanges, or refund requests for:

  • Change of mind or ordering errors on the customer's part
  • Fit, drape, or styling preference
  • Minor color variance between screen and fabric (lighting and display settings differ)
  • Slight irregularities in weave, motif, or zari — these are inherent hallmarks of handloom craftsmanship, not defects

This policy is displayed conspicuously in accordance with California Civil Code § 1723.


The One Exception: Damaged, Defective, or Incorrect Items

If your order arrives damaged, materially defective, or incorrect (wrong item shipped), we will make it right with a refund to your original payment method.

How to file a claim

  1. Report within 10 days of delivery. Claims received after 10 days from the carrier-confirmed delivery date cannot be accepted.
  2. Email us at admin@sabhaselection.com with the subject "Defect Claim," including: your order number, a description of the problem, and clear photos of the item and the packaging it arrived in.
  3. Verification. We review claims within 3–5 business days. We may request additional photos or that the item be returned to us — in which case we provide a prepaid return label at no cost to you.
  4. Refund. Once the defect is verified (and the item received, if a return was requested), we issue a full refund of the product price and original shipping to your original payment method within 5–10 business days. Your bank may take additional time to post it.

What does not qualify as a defect

  • Normal handloom variance described above
  • Damage caused after delivery — wear, washing, ironing, alteration, or perfume/cosmetic stains
  • Items altered or worn in any way
  • Dissatisfaction with color or styling within the normal range shown in the listing

Damaged in Transit

Visible transit damage falls under the defect exception above — photograph the package before opening if damage is apparent, and file your claim within the 10-day window. We will handle the carrier claim on our end.

Chargebacks

If something goes wrong, please contact us first — we resolve legitimate defect claims quickly. Initiating a chargeback without contacting us delays resolution for everyone.

Questions

Sabha Selections
Email: admin@sabhaselection.com
Mail: 3441 Cantor Dr., Folsom, CA 95630